Service and Rates

 

We are starting to get many enquiries from people that have items which are inherently not repairable. These include cheap domestic items which are economically not viable to repair. We are also finding more products with custom parts and custom components that we can not get hold of. Many items these days are built on a production line and are not designed to be repaired. Not exactly 'Green' to the environment, but thats out of our hands.We do not repair automotive equipment from 'modern' vehicles - We have tried in the past, but most contain custom parts which again are not available.

 

Fees vary depending on your item and severity of damage. Some items that we repair on a regular basis, have fixed fees. If we can't repair your power supply or circuit board, then there is no charge. All we do ask is you cover the cost of returning the item - unless of course you decide to scrap the item when there is no charge whatsoever. Please bear in mind, some smaller items may cost more to repair than buying new.

 

The cost depends on the type of equipment, price and availability of parts, and the time taken to effect the repair.

Please call us to discuss your requirements and likely costs, but generally we will have to assess your equipment before final quote can be given.

 

We operate a simple repair loop. You send your equipment for repair/evaluation. We contact you with the price and return courier/post cost of the repaired equipment. Once we have your approval, we repair the item and send you our invoice. You can pay by BACS, credit/debit card either by following the link in your emailed invoice, or give us a call and pay over the phone. Once payment has been received, your item is returned or made ready for collection. If you have a pre-arranged credit account, then the item will be posted back when repair is completed.

 

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