We have listened to your feedback regarding the cost to phone us.
From 1st September 2021, we have a new cheaper to call phone number. This is charged as a standard phone line, so it is okay for mobile users. The old 0845 number was quite costly for some users, and some people were barred from using company phones with this number.
The old number will still be in use for quite some time, but we would like customers to start using our new number from the above date. We are also taking the opportunity to remove the antiquated fax line.
New accounting package.
From the begining of 2018, we will be using a new accounts package which contains many new features. We will be able to directly email invoices to customers and automatically send reminders and statements.
For you the customer, you will be able to view your invoice and pay it on-line. Those customers who don't like to use on-line payment systems, you can still ring through and pay invoices directly with someone on the phone, or make payment via BACS (Bank details shown on each invoice).
Although we are no longer registered to ISO9001/BS5750, we still adopt the priciples and practices of the procedures. Regular external audits by some of our customer verify our quality.
Company registered in 2001, although we've been in electronic repair business since 1976.